Game crashes consistently while trying to load into a heist
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I found my crashlog and it says access violation but idk what that means

Sat Oct 05 00:40:31 2024

Application has crashed: access violation


Callstack:

                  atidxx32  (???)     XdxQueryTlsLookupTable                              
                  atiuxpag  (???)     OpenAdapter10_2                                     
                     d3d11  (???)     D3D11CoreCreateDevice                               
                     d3d11  (???)     D3D11CoreCreateDevice                               
                     d3d11  (???)     D3D11CoreCreateDevice                               
                     d3d11  (???)     D3D11CoreCreateDevice                               
                     d3d11  (???)     D3D11CoreCreateDevice                               
                     d3d11  (???)     D3D11CoreCreateDevice                               
                     d3d11  (???)     D3D11CoreCreateDevice                               
                     d3d11  (???)     D3D11CoreCreateDevice                               
                     d3d11  (???)     D3D11CoreCreateDevice                               
     EOSOVH-Win32-Shipping  (???)     HookedGetInstanceProcAddr                           
                  ucrtbase  (???)     execute_onexit_table                                
                  ucrtbase  (???)     execute_onexit_table                                
     EOSOVH-Win32-Shipping  (???)     HookedGetInstanceProcAddr                           
     EOSOVH-Win32-Shipping  (???)     HookedGetInstanceProcAddr                           
     EOSOVH-Win32-Shipping  (???)     HookedGetInstanceProcAddr                           
     EOSOVH-Win32-Shipping  (???)     HookedGetInstanceProcAddr                           
                     ntdll  (???)     RtlIpv6AddressToStringA                             
                     ntdll  (???)     RtlDeactivateActivationContextUnsafeFast            
                     ntdll  (???)     LdrShutdownProcess                                  
                     ntdll  (???)     RtlExitUserProcess                                  
                  KERNEL32  (???)     ExitProcess                                         
     payday2_win32_release  (???)     zip_error_init                                      
     payday2_win32_release  (???)     zip_error_init                                      
     payday2_win32_release  (???)     zip_error_init                                      
     payday2_win32_release  (???)     ???                                                 
     payday2_win32_release  (???)     ???                                                 
                    USER32  (???)     Ordinal2713                                         
                    USER32  (???)     CallWindowProcW                                     
                    USER32  (???)     CallWindowProcW                                     
                      d3d9  (???)     Direct3DCreate9Ex                                   
                    USER32  (???)     Ordinal2713                                         
                    USER32  (???)     CallWindowProcW                                     

Current thread: Renderer


System information:
Application version : 1.143.246
CPU : AMD Ryzen 5 5600U with Radeon Graphics (6 cores); SSE; SSE2; SSE3; SSSE3; SSE4.1
DirectX : 12.0
GPU : AMD Radeon(TM) Graphics / aticfx32.dll[31.0.21912.14]
Language : english
Memory : 15681MB 316KB
OS : 6.2.9200 () 0x100-0x1 (64 bits)
Physics : threaded
Renderer : DX9 threaded
Sound : Microsoft (Hoofdtelefoon (Arctis Nova 3))

I can see the zip error but I don't know what that means :C
any help would be greatly appreciated :)

Bug
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Try to upgrade/reinstall the Radeon Graphics driver, check local PAYDAY 2 files in Steam and try to select in start settings instead of "PAYDAY 2" -> "PAYDAY 2 with modern CPU support (2021+)"

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